O2 Home Broadband

| Written by Richard on 28.07.2008 | O2 Broadband

Well Claire lied: having been told again nearly three weeks ago by O2 that they would definitely call me back within five working days and that Be Broadband - part of O2 - would have removed their details from the line, their website still claimed that a service was already on that line, no-one called [...]

O2 Broadband

| Written by Richard on 06.07.2008 | O2 Broadband

Well no surprise there: having been told on Friday by O2 that they would definitely call me back within 24 hours by when Be Broadband - part of O2 - had removed their details from the line, after 48 hours their website still claims that a service is already on that line and no-one has called me [...]

Broadband

| Written by Richard on 04.07.2008 | Internet, Internet Service Providers, O2, Stupidity, Vodafone

I have just moved into a flat in London and had thought I’d use my Vodafone mobile for voice calls and my Vodafone 3G USB stick for Internet access. The thinking behind this was that I am already paying monthly sums for both services, so why pay for a new line and new broadband access? This [...]

DVLA Vehicle Licensing Online

| Written by Richard on 24.03.2008 | Government, Stupidity, Vehicles

My bike is safely tucked up for winter (apart from the odd bit of fettling). So being a dutiful citizen, I declared SORN online when the tax disc expired in the Autumn.
So far, so good.
I have a couple of ride-outs coming up in a few weeks, so it’s time for me to apply for a [...]

Norfolk Police Authority

| Written by Richard on 11.03.2008 | Government, Police, Public

Le plus ça change…
According to the Office for National Statistics, inflation is running at 2.2%. Clearly no-one told South Norfolk District Council about this as our new council tax demand is up 4.0% on last year.
Talking of last year, do you remember how last year Norfolk Police Authority couldn’t keep to any sort of budgeting [...]

1&1 Internet Again

| Written by Richard on 11.03.2008 | 1&1, Internet

Yes, this self-proclaimed “World’s No.1 Webhost” are showing that they are in fact the world’s no. 1 useless bunch of tossers.
All the websites we host with them that rely on databases to function are down. Their new premium rate customer services number allows you to call them, start racking up the charges and then after being [...]

Barclays - Those Lost Dollars

| Written by Richard on 09.01.2008 | Barclays

Surprise, surprise! Barclays couldn’t be arsed to call me back as they had promised.
So I rang 0845 7555555 again and went through thus usual palaver of them not being able to find the account on their system before I was transferred to a supervisor. I asked her for the direct dial telephone number before she transferred [...]

Jeremy Clarkson in Kick Me Shock

| Written by Richard on 07.01.2008 | Banks, Stupidity

So opinionated motormouth Jeremy Clarkson has done the equivalent of wearing a sign saying “kick me” by publishing his bank account details in an article in the Sun newspaper.
And guess what?
Yes, someone managed to get £500 out of his account!
Got to love this bit though:
“The bank cannot find out who did this because of the [...]

Barclays - Losing My Money

| Written by Richard on 07.01.2008 | Barclays

Beware if you dare to want to accept cheques in any other currency than Sterling.
The UK Banks really don’t want to know - in my experience - unless you are a business. If you can find a bank that will open a US Dollar account, they usually ignore the money they will be making on [...]

Tesco Opticians

| Written by Richard on 01.01.2008 | Tesco Opticians

I wanted to re-order some contact lenses this morning. My prescription should be reviewed on 18 May 2008, apparently, so I was not allowed to order six months’ supply.
Now by my reckoning, I ought to be able to order four or five months’ supply but Tesco only offer me the option of three, six or twelve months [...]

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