Another year ordering some expensive chocolates from Thorntons and specifying a delivery date.

Another year when they fail to deliver, due to their using that complete shower, Parcelnet/Hermes/Home Delivery Network/Yodel/Any Other Name We Can Think Of for so-called Premium Delivery.

Last year, they “lost” the packages of chocolates I was having delivered to my London office for the receptionists and Ops Director and Thorntons had to re-order.

This year, I paid for premium, next day delivery, so that delivery was due to take place on Tuesday, 13th to our SE1 offices. Guess what?

Out for delivery 15/12/11 16:30 VAUXHALL SERVICE CENTRE
In transit but possible delay 13/12/11 17:30 VAUXHALL SERVICE CENTRE
Arrived At Depot 13/12/11 04:33 VAUXHALL SERVICE CENTRE
Departed Depot 12/12/11 20:54 WEDNESBURY HUB
Arrived At Depot 12/12/11 20:50 WEDNESBURY HUB
Parcel data received awaiting coll. 12/12/11 SHEFFIELD SERVICE CENTRE

He must be lost.

Here’s the second package’s current tracking details:

In transit but possible delay 13/12/11 17:30 VAUXHALL SERVICE CENTRE
Arrived At Depot 13/12/11 04:31 VAUXHALL SERVICE CENTRE
Departed Depot 12/12/11 20:58 WEDNESBURY HUB
Arrived At Depot 12/12/11 20:56 WEDNESBURY HUB
Parcel data received awaiting coll. 12/12/11 SHEFFIELD SERVICE CENTRE

Crap, eh?


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