I’m getting more than a little bit pissed off with unsolicited, nuisance telephone calls on a daily basis from a company called Domestic & General Services Limited who claim to call on behalf of Sky TV. Their number for those of you doing a Google search is 0800 1218143.

Contrary to what you may read elsewhere on the Internet, these jokers are indeed calling with Sky TV’s collusion and permission but not mine: they’re trying to sell you a £100 a year warranty for your TV and Sky box. See http://www.skyprotect.com for proof:

“Sky Protect HD is the only extended warranty scheme for Sky HD boxes that is approved and operated under the Sky brand name. Sky Protect HD is provided by Domestic & General Services Ltd.

Independent companies can legitimately offer extended warranties on digital satellite equipment, but these companies and their products are not connected to Sky or in any way endorsed by Sky. It is illegal for companies other than Domestic & General Services Ltd to state or imply that they are approved by Sky to sell extended warranty products.”

What happens is that Sky give your details to Domestic & General who then call you every single day trying to sell you this warranty, whether or not you are registered with the TPS not to receive such calls and whether or not Sky have obtained your permission to give/sell your details to them.

I rang Sky to complain – at 5p a minute too – and when I was finally put through to a Customer Complaints droid, she started looking up my details and then cut me off. And despite having my details to had, she’s not tried telephoning me back.

Appalling lack of customer service.

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