So I mentioned that this mob had used The Email Bureau to send some spam to one of my work email addresses.

Having failed to find a contact email address for them, I went onto Trustpilot to leave them a review:

Spam on the Menu?

They must be struggling, because why else would they decide to employ the services of those spammers, The Email Bureau Limited, to send me spam today?

Edit: I’ve emailed them a screenshot as they denied spamming me…

Edit: they’re now whining that the spam didn’t come from them, but they still fail to mention that it was their campaign, paid for my them, presumably? If not, are they suing The Email Bureau Limited? No, I didn’t think so…

They responded:

Update – Thanks for the screenshot Richard. I’m afraid this is not directly from us and you should pick this up with The Email Bureau to get them to take your name off their mailing list. I see you’ve provided a similar review re spam email to 3 other businesses and I wonder whether you are on a mailing list that you need to get delisted from. We haven’t emailed you directly and you are not on our email database so we cannot even remove/unsubscribe you.

Best wishes
Team Cookaway

Hi Richard,

Thanks for getting in touch.

We have no record of you in our order or email systems and have not activated anything with The Email Bureau.

We have sent you a request via Trustpilot to provide further information so we can investigate your claim properly. Please do get in touch via Trustpilot or directly through our website so we can look into this matter.

For any such issues, we always appreciate if you can contact us first and allow us to respond before leaving a negative review especially when we have no record of any prior communication with you.

Many thanks
Team Cookaway

At no time do “Team Cookaway” deny that this was their marketing campaign. The closest they get is the “we haven’t emailed you directly” bollocks. No, you paid someone else to, you bunch of fuckwits!


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